Oxygen Travel in Irene's care

Irene (2)

Name: Irene
1 year anniversary at OxygenWorldwide
Nationality: Dutch
Loves: to take away customer worries and make them feel free to travel anywhere anytime in the world

Hi, my name is Irene and I joined the OxygenWorldwide team in October 2011.
I come from the Netherlands and moved to Spain in 2002, to take care of my mother who suffered from dementia. In May 2011 she passed away at the blessed age of 93 years. I now care for three dogs, of which two were stray. In my spare time I enjoy taking my dogs on hikes through the stunning mountains or along the beach. I have a keen interest in nature and take part in several environmental groups.
What I find the most interesting and satisfying whilst working at OxygenWorldwide is that from one place I can help people from all over the world with their need for oxygen, to take away their worries and make them feel free to travel anywhere and at anytime. It feels like being a spider in a web, able to reach all corners of the world.
On a Sunday afternoon once I received a phone call from a patient who was on holiday in Gran Canaria with a portable oxygen concentrator that had broken down. He had already contacted his insurance company back home, but they couldn´t help him any further. It took some urgent calling and emailing, but I managed to find a replacement first thing Monday morning, this shows how quickly we can help our customers in a time of need.
There was another occasion recently from a customer who´s portable concentrator broke down just the evening before his flight back home. He did manage to get something for during the flight, but he was so afraid he wouldn´t make it through the night! That same evening we managed to deliver a concentrator to where he was staying, so he could have a good night´s sleep and be fit for his journey home.
The strangest request I think was from a patient who wanted to rent a portable oxygen concentrator in Singapore, to be shipped to Japan, so he could take it on his holiday to Singapore and back to Japan again, to then ship it back to Singapore!
If I ever get the chance to travel, I would like to see a lot of places, so I think I would opt for a world cruise… in fact, I might book a permanent place, instead of going into an old people´s home when i retire!
I am very proud to be celebrating 20 years of OxygenWorldwide this year and hope to be helping more people travel this year.
Contact me at [email protected] for further details and information on travelling with medical oxygen abroad or visit www.oxygenworldwide.com to enquire or read more about our team and how we have been supporting customers for 20 years.

Oxygen Travel in Sophie's care

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Name: Sophie
3 year anniversary at OxygenWorldwide
Nationality: Belgium
Loves: speaking different languages and being able to communicate with customers from around the world

My name is Sophie Proot and I have been part of the Oxygenworldwide team since September 2010.
I was born in Belgium and have been living in Spain since 1998. Eager to discover other countries, I left Belgium first towards England and after France and Greece, I finally ended up in Spain.
In my search for a new job, possibly in another foreign country, I came across a job offer at OxygenWorldwide. Since the day I joined OxygenWorldwide, each day of my life has been a voyage. Today e.g. we started by finishing off a delivery for a patient travelling to India, next you attend to a patients request for Spain, and before you know it you are talking to your colleagues in Chile regarding the next patient travelling to Santiago.
In my previous job, I had come across the services of OxygenWorldwide who at the time was called Care O2. I remember I had experienced it as a quick, swift and friendly service.
Now I have the opportunity to live the experience and on a global level, it makes it oh so much more interesting and exciting. What I get out of the job for myself? To have contact with people all over the world and to communicate in many different languages. Towards the patients, it feels nice to assist them towards achieving the same dream I have myself, which is travelling. When a patient inquires about whether it is possible to travel with O2, it is great being able to simply answer “yes, of course” when really the person enquiring taught this phone call was the beginning of a long and hard search for a solution.
The strangest or most surprising thing I came across during the time I have been working with the company is that, recently a patient enquired by phone. Whilst waiting for my reply, the patient said: “somebody is happy at her job!” I said: Why? The lady replied: “you were singing!” Well, this lady was right!
If I could book to go any part in the world I would choose to travel to Patagonia.
I feel proud and lucky to be part of a company which has quality and service as its top priority and hope to be part of the OxygenWorldwide team for many more years providing a carefree holiday for many people.
I am very proud to be celebrating 20 years of OxygenWorldwide this year and hope to be helping more people travel this year.
Contact me at [email protected] for further details and information on travelling with medical oxygen abroad or visit www.oxygenworldwide.com to enquire or read more about our team and how we have been supporting customers for 20 years.

Oxygen Travel in Els's care

els

Name: Els
7 year anniversary at OxygenWorldwide
Nationality: Dutch
Loves: my job!

How long I have been with OxygenWorldwide? To tell you the truth, I cannot even remember and had to look it up… And do you know why? Because I have such a wonderful job and time flies!
But now I know: I have been with OxygenWorldwide since April 2006. Yes, I am one of the oldies… I am married and I have lived in many different countries. So, yes, I speak several languages. But that goes for everyone in our team. We believe it is important for our patients that they can communicate in their own language and we hear from them that is appreciated.
The job is very diverse, in a way you travel the whole world in a few hours: from Spain to Poland, from Germany to Hawaii and from New York to Dubai. And you get in touch with so many different people.
The most interesting experience was when I met one of our patients in person. He invited me for a cup of coffee when he was on holiday not too far from where I live. He had been using our services for many, many years. It was good to see how much he enjoyed being able to go on holiday, even though he was in need of oxygen. And we make that possible! That gives you a good feeling!
If I could choose where I would like to go one day for holiday: Down under, Australia, here I come!
I am very proud to be celebrating 20 years of OxygenWorldwide this year and hope to be helping more people travel this year.
Contact me at [email protected] for further details and information on travelling with medical oxygen abroad or visit www.oxygenworldwide.com to enquire or read more about our team and how we have been supporting customers for 20 years.

Oxygen Travel in Benny's care

Photo Benny (2)

Name: Benny
One and half-year anniversary at OxygenWorldwide
Nationality: Belgian
Loves: helping customers and the feeling of doing a great job across the world

Working with OxygenWorldwide has been the most interesting and exciting job experience for me for the past one and half years. I have previously worked in customer service environment in Belgium and I am very experienced in being clear, concise and informative to every customer.
The best feeling is that when I finish my working day I know I have been able to improve and help people who need our help and that they are pleased with my customer care as well as the rest of the team. This is what I enjoy the most. With our customers they need the help of medical oxygen and everything has to be arranged in time, so no delays are possible so we can ensure the patient has no worries about receiving the oxygen on time and in the correct destination.
In Belgium I hardly had to speak any other language than Dutch or French.  Now we communicate with people all over the world, so all our staff need to be multilingual.  I really enjoy being able to communicate with different people across the globe and also improve my language skills at the same time. Speaking, translating and writing in 5 different languages gives our customers the best possible service we can give.
The strangest experience I have experienced so far is was with a patient who wanted to come to our office to thank us personally for the excellent service we had given them.  Unfortunately he took our mailbox address as the office address and
when he arrived, he phoned us to ask if we were really in there. He did personally thank us over the phone and email and we are looking forward to hopefully a visit to our actual offices soon!
If I had the opportunity to visit a part of the world I haven’t been yet, I would choose South America; it must be an amazing continent with a lot of unspoilt nature to be seen.
I am very proud to be celebrating 20 years of OxygenWorldwide this year and hope to be helping more people travel this year.
Contact me at [email protected] for further details and information on travelling with medical oxygen abroad or visit www.oxygenworldwide.com to enquire or read more about our team and how we have been supporting customers for 20 years.

Oxygen Travel in Marijke's care

marijke

Name: Marijke
5 year anniversary at OxygenWorldwide
Nationality: Dutch
Loves: speaking different languages and being able to communicate with customers from around the world

I am pleased to say that I have been part of OxygenWorldwide care team for 5 wonderful years. I really enjoy each and every day of my work with the company and gain fantastic job satisfaction caring and helping our customers plan their travels to many parts of the world.
My nationality is Dutch and I am the oldest (in age) member of the OxygenWorldWide team. I am married with a Spanish husband and have 2 children. My  experience and background has always been to provide excellent customer service and care to all my clients, but my job at OxygenWorldwide gives me the opportunity to regularly translate, speak and converse in the 5 languages I am fluent in. I really enjoy the opportunity to communicate with people from every corner of the world.
Most of all it feels satisfying to be helping people realize their dream to travel abroad and because I am so involved from day one in their plans it almost seems that I am travelling together with them day by day. Clients sometimes send us their holiday photos of all the destinations they have visited from London and France to America and Africa, which I really enjoy receiving.
The strangest experience over the past five years was when we supplied liquid oxygen to Israel/Jerusalem for a patient doing a roundtrip on a tour bus but the itinerary included Palestina/Bethlehem and we were all a little nervous about delivery but also confident that even in certain areas we can still deliver all expectations and care to our customers.
In the future I would love to visit one of  the countries in the Balkan region as I am very intrigued by the culture, nature and a destination that I have never travelled to.
I am very proud to be celebrating 20 years of OxygenWorldwide this year and hope to be helping more people travel this year.
Contact me at [email protected] for further details and information on travelling with medical oxygen abroad or visit www.oxygenworldwide.com to enquire or read more about our team and how we have been supporting customers for 20 years.

Travelling with oxygen – you are in good hands

Needing medical oxygen in your life is not the end of getting around, travel, seeing the world or having fantastic vacations to the city breaks in Europe, long haul to live the dream (for 2 weeks at least) in the U. S of A. Wherever you decide to fly to and visit all you need is careful planning and Oxygen Worldwide.

Travelling with oxygen

Travelling as an oxygen user dependent on a source of oxygen, means that you will probably have lots of questions when thinking about going abroad – or you may never thought you could.
Luckily, Oxygen Worldwide can help, advise and guide you to all those answers when it comes to travelling with oxygen, who deal with organising travel with oxygen 365 days of the year.
But who are we? Below is a short introduction to our company, the team and what we do and our speciality is due to our knowledge, success and partnership relationships with a network of suppliers across the globe.

  • Oxygen Worldwide is a company under Dutch management established in 1993.
  • Oxygen Worldwide is based in Spain and operates internationally.
  • Our objective is to make travel for those who need oxygen as carefree as possible.
  • All Oxygen Worldwide employees are multilingual. Our customer service staff speaks four languages.
  • Oxygen Worldwide arranges oxygen delivery worldwide for oxygen users on holiday or staying abroad for a longer period of time, also in case of a tour through several countries.
  • Oxygen Worldwide arranges oxygen for individual users, insurance agencies, emergency centres and oxygen suppliers in your home country.
  • Oxygen Worldwide delivers liquid oxygen (LOX), cylinders and concentrators.
  • Oxygen Worldwide has an international network of oxygen suppliers and works with associates worldwide.

If you have any question or would like to speak with us do not hesitate to contact our team or leave a comment.

Going on holiday but use medcal oxygen?
Oxygen Worldwide is here to help with your travels