{"id":7437,"date":"2025-08-13T04:37:08","date_gmt":"2025-08-13T04:37:08","guid":{"rendered":"https:\/\/www.oxygenworldwide.com\/?p=7437"},"modified":"2025-07-28T07:47:43","modified_gmt":"2025-07-28T07:47:43","slug":"what-happens-if-your-oxygen-equipment-fails-abroad-a-guide-to-getting-help-quickly","status":"publish","type":"post","link":"https:\/\/www.oxygenworldwide.com\/en\/what-happens-if-your-oxygen-equipment-fails-abroad-a-guide-to-getting-help-quickly\/","title":{"rendered":"What Happens if Your Oxygen Equipment Fails Abroad? A Guide to Getting Help Quickly"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Relying on medical oxygen is a serious matter, and the thought of your equipment failing at home is bad enough. But if you are traveling and your oxygen supply fails \u2013 well, to most oxygen users, that&#8217;s just unimaginable. But accidents and incidents do happen, and knowing what to do \u2013 how to cope in the minute, how to arrange a replacement or repair and \u2013 if necessary \u2013 how to get yourself safely home and back into your usual supply chain. Anything from a power outage, an oxygen leak, or a device malfunction can be enough to stress you out \u2013 unless you have a plan B and know exactly what to do next.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This guide will help you to prepare for the unexpected and explain how <\/span><a href=\"https:\/\/www.oxygenworldwide.com\/en\/services\/24-hour-travel-oxygen-service\/\"><span style=\"font-weight: 400;\">OxygenWorldwide can assist you during emergencies<\/span><\/a><span style=\"font-weight: 400;\">. After all: even the best equipment can fail \u2013 what happens next depends on how quickly you respond!<\/span><\/p>\n<h2><b>Common Types of Equipment Failure<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Battery failures or dead back-up batteries. <\/span><a href=\"https:\/\/www.oxygenworldwide.com\/en\/help\/wiki\/#battery-life-of-a-portable-oxygen-concentrator\"><span style=\"font-weight: 400;\">This can be especially prevalent with portable oxygen concentrators (POCs)<\/span><\/a><span style=\"font-weight: 400;\"> which rely on batteries for their operation. In fact, the answer to most internet queries phrased something like: what to do if oxygen concentrator stops working are answered with responses about checking the batteries, the contacts, the charging base and so on!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Power supply issues in hotels and apartments. If you need a power point close to the bed to use your equipment and you&#8217;ve checked to make sure there is one, only to find that it&#8217;s not working or isn&#8217;t the right kind for your equipment, you can feel quite stuck.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Broken tubing and cannulas can mean that you cannot use your oxygen when you need to, or that you risk losing some precious airflow and wasting your oxygen supply, which then means that you might run out before your next delivery is due.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The equipment you use can also suffer from malfunctions, such having the alarm sound for no reason or having issues regulating the flow.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.oxygenworldwide.com\/en\/help\/wiki\/#frozen-liquid-oxygen\">Liquid oxygen is very cold<\/a> and sometimes there can be problems with the oxygen freezing in the tubes causing issues with airflow, venting or both.<\/span><\/p>\n<h2><b>Immediate Steps to Take<\/b><\/h2>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">First of all, stay as calm as possible. Panic and stress uses more oxygen, so staying quiet and calm will help you get through the hiccup in your supply more easily<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you have a back-up system, set it up and use it, if necessary<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you are in your home country, contact your regular equipment and oxygen supplier<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you are abroad and stuck, contact OxygenWorldwide right away<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If any of your symptoms worsen, seek local medical attention promptly. It is infinitely better to head off a medical crisis rather than try to deal with it once it&#8217;s properly underway<\/span><\/li>\n<\/ol>\n<h2><b>How OxygenWorldWide Supports Oxygen Users in Emergency Situations<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We have an especially strong presence in Europe, where we can offer same-day or next-day replacement equipment and oxygen. We can also help our customers to find local oxygen suppliers so they can keep themselves topped up. Our multi-lingual assistants can offer advice in several languages: <a href=\"https:\/\/www.oxygenworldwide.com\/en\/services\/why-oxygen-worldwide\/\">English, Spanish, French, German and Dutch<\/a>, among them so your medical oxygen emergency support will not come with the usual language barrier than can mar attempts at conversation abroad!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our existing customers&#8217; information is saved into our secure database, so we already know your preferred equipment types, flow rates and other details. Having this information at our fingertips means that we can intervene for you much quicker in an emergency.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For new customers, we will do our best to gather the right information and help you as quickly as possible depending on availability and circumstances.<\/span><\/p>\n<h2><b>Prepare Before You Travel<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Always carry spare consumables such as cannulas and tubing. These small but vital parts are so necessary to the smooth working of your oxygen supply equipment that it would be unwise to risk your only ones becoming damaged or lost.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Charge all batteries full before traveling, both those in the equipment and any spares (of which you should ideally have at least two sets waiting to be pressed into action). As soon as you run one set of batteries down, it should be a high priority to recharge them as soon as you can.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Keep your <\/span><a href=\"https:\/\/www.oxygenworldwide.com\/en\/prescription-for-oxygen-when-traveling\/\"><span style=\"font-weight: 400;\">oxygen prescription<\/span><\/a><span style=\"font-weight: 400;\"> and emergency contacts (your details, as well as those of your medical team, next of kin, holiday rep or tour guide etc) printed and stored with the equipment. Not only will this help you if it goes astray in transit, but it can help identify you, should you suffer a medical emergency, and guide the local medics as to how best to treat you.<\/span><\/p>\n<p><a href=\"https:\/\/www.oxygenworldwide.com\/en\/services\/24-hour-travel-oxygen-service\/\"><span style=\"font-weight: 400;\">Similarly keep OxgenWorldwide&#8217;s contact information on hand<\/span><\/a><span style=\"font-weight: 400;\"> \u2013 in your phone or wallet, somewhere easy for you to access in a hurry.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And finally, make sure that your accommodation knows that you are an oxygen user and what power points you will need and why. Impressing on them the urgency of your requirements will help them to understand how best to meet your needs.<\/span><\/p>\n<h2><b>When to Call Emergency Services<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Having a chronic medical condition can make it hard for you to judge when you need immediate medical intervention. This can mean that you might leave it too to receive quick and easy treatment. If you experience any of the following symptoms, don&#8217;t delay at all and call emergency services sooner rather than later: severe breathlessness, chest pain, dizziness or confusion. If your lips, toes, fingertips or fingernails turn blue, treat your condition as extremely urgent. This symptom is called cyanosis and it happens when your blood oxygen has dropped to concerning levels and it requires immediate treatment.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In conclusion, it can be worrying to be away from home and with oxygen equipment that is not behaving as it should. But you are never really alone with OxygenWorldwide, even when suffering from oxygen equipment failure abroad \u2013 although you may feel that way at first. But once you contact OxygenWorldwide, you will soon be calm and feeling supported once more. Technical issues happen all the time, but they don&#8217;t need to ruin your trip or put you at risk \u2013 and with the right support, you&#8217;ll soon be back on track, enjoying your time away from home with all the supplies you need for good health and comfort.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">OxygenWorldwide has supported thousands of oxygen users through unexpected issues ranging from equipment failures to supply snafus, and we&#8217;ll soon smooth your path once again. We will do everything possible to keep you safe and supported while you travel \u2013 and we&#8217;re very good at what we do!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you need urgent help or planning support? <\/span><a href=\"https:\/\/www.oxygenworldwide.com\/en\/contact\/contact-2\/\"><span style=\"font-weight: 400;\">Contact us here.<\/span><\/a><span style=\"font-weight: 400;\"> No matter if you are looking for advice and guidance, the details of an oxygen supplier or to rent equipment for your flight, we can offer friendly and excellent advice.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Relying on medical oxygen is a serious matter, and the thought of your equipment failing at home is bad enough. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7438,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"iawp_total_views":44,"footnotes":""},"categories":[2],"tags":[1190],"class_list":["post-7437","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-english","tag-emergency"],"_links":{"self":[{"href":"https:\/\/www.oxygenworldwide.com\/en\/wp-json\/wp\/v2\/posts\/7437","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.oxygenworldwide.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.oxygenworldwide.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.oxygenworldwide.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.oxygenworldwide.com\/en\/wp-json\/wp\/v2\/comments?post=7437"}],"version-history":[{"count":1,"href":"https:\/\/www.oxygenworldwide.com\/en\/wp-json\/wp\/v2\/posts\/7437\/revisions"}],"predecessor-version":[{"id":7439,"href":"https:\/\/www.oxygenworldwide.com\/en\/wp-json\/wp\/v2\/posts\/7437\/revisions\/7439"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.oxygenworldwide.com\/en\/wp-json\/wp\/v2\/media\/7438"}],"wp:attachment":[{"href":"https:\/\/www.oxygenworldwide.com\/en\/wp-json\/wp\/v2\/media?parent=7437"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.oxygenworldwide.com\/en\/wp-json\/wp\/v2\/categories?post=7437"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.oxygenworldwide.com\/en\/wp-json\/wp\/v2\/tags?post=7437"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}