Luggage room: As we intend to deliver the oxygen equipment on the day before the arrival of the client the actual room where the client will stay in the hotel might not be vacant yet so equipment has to be temporarily stored in the luggage room of the hotel. As reception desk staff changes frequently within 24 hour it is for a client important to know that the equipment could still be stored in the luggage room even at the day of arrival. Also after the departure of the patient, the equipment often goes there again until it is collected.