YES or NO upgrade.
¨Hi, my name is Victoria. You guys really helped me out with my oxygen delivery on my last trip, how come you were so helpful? Did I accidently upgrade something?¨
¨Hi Victoria, thanks for calling to clear things up. You did not upgrade anything and there is no need to this as it is simply how we treat our clients. I am glad you are pleased with our service and hopefully we can be of help again in the future. Have a great day.¨
¨Thank you, and I will definitely be in touch. Have a great day too.¨
