Online payment portal Terms & Conditions

These online payment terms and conditions (“Terms”) apply to your use of the online payment transaction service (the “Service”) made available by OxygenWorldwide s.l. Please read them carefully. These Terms may be altered or added to by us at any time with or without notice. [By ticking the box where indicated each time you use the  Service], you agree to be bound by the provisions of these Terms.

1. Terms

1.1. These Terms form part of the OxygenWorldwide website terms and conditions of use available here, which govern your access to and usage of the OxygenWorldwide website. 

2. Grant of Rights

2.1. You may use the Service for the purpose of making payments to OxygenWorldwide via online credit card transaction, provided that:

2.1.1. You do not in any way damage or disrupt the Service and/or the operation of the Service;

2.1.2. You do not use the Service for any unauthorised or unlawful purpose.

2.2. Payments are made using the Service for invoices generated by us.

2.3. You do not use the Service to make payments on behalf of a third party.

2.4. We reserve the right to suspend, amend or cancel the Service at any time either temporarily or permanently.

3. Payment

3.1. Payments using the Service may be made only using only Visa or MasterCard credit cards.

3.2. We are not directly involved in the online payment but through a third party service provider.

3.3. All payments are to be done in Euro (EUR).

3.4. We accept part payment of client accounts only where full payment of the account is made by the stipulated due date in the quotation. All other payments must be paid in full and by no later than the final date for payment set out in the quotation.

3.5. Upon completing a transaction using the Service, you will be presented with a confirmation screen verifying the transaction details you wish to process. It is your responsibility to verify that all transaction information and other details are correct.

3.6. We have no liability for transactions which are incorrect as a result of inaccurate data entry in the course of the use of the Service or for loss of data or information caused by factors beyond our control.

3.7. You will receive a confirmation email once the payment has been received by us.

3.8. Once a payment has been made it cannot be cancelled. We do not accept any responsibility for refusal or reversal of payments, which shall be a matter between you and your credit card issuer.

4. Fees

4.1. Payments made by credit card generate a merchant service fee which is dependent on the amount being transacted and the currency.

4.2. International cardholders using the Service may incur their own bank’s international service fees, in addition to the merchant service fee.

4.3. We may refund your payment or part of your payment in accordance with clause 5. 

5. Refunds

5.1. Requests for refunds must be made in writing together with proof that you have paid more than the outstanding amount owed on the account. Requests for refunds must be sent to accounts@oxygenworldwide.com.

6. Warranties and Disclaimers

6.1. You warrant that:

6.1.1. You are aged 18 or over;

6.1.2. You have the appropriate authority to validly accept the Terms and are able to and will meet your obligations in relation to the Terms.

6.1.3. The credit card used in connection with the Service is issued in your name.

6.1.4. You will pay the credit card issuer all charges incurred in the use of the Service.

6.1.5. The information supplied by you is true and correct.

6.2. To the extent permitted by law, We do not accept liability for any damage, loss, costs (including legal costs), expenses, indirect losses or consequential damage of any kind which may be suffered or incurred by you from the use of the Service. 

6.3. We do not warrant or guarantee that the Service and/or your use of the Service will be error-free, immediate, and/or continuously available or that the information provided through the Service will be complete, accurate and/or up-to-date.

7. Indemnity

7.1. You agree to indemnify us for any loss, cost or expense suffered or incurred by you as result of:

7.1.1. Your breach of your obligations under the Terms;

7.1.2. Intentional misuse of the Service;

7.1.3. Your negligent acts or omissions in using the Service;

7.1.4. Any claim brought against us by a third party in relation to your use of the Service.

8. Privacy and Use of Information

8.1. Your information is stored according to our Privacy Policy which can be found here under section C. 

8.2. Any personal information supplied by you may be retained by us until such time as you request that the information to be removed.

8.3. We will use any information you provide us and which identifies you only for the purpose for which it is supplied to us, including contacting you to verify your credit card information, and will not use it for any other purpose or supply it to any third party except as required by law, authorised by you or set out in these Terms.

8.4. You acknowledge that the credit card information supplied by you in relation to the use of the Service is processed through the 3D-secure Ogone payment system. Any credit card details stored for recurring payments are done so on the Ogone system. No credit card information is stored or kept on our servers.

8.5. Payments using the Service are made through a secure third party website. We will use all reasonable endeavours to prevent unauthorised access to your personal information. However, We will not be liable for any direct or indirect damage or loss whatsoever for any interception or other unauthorised access to information provided by you for the purposes of using the Service.

9. Governing Law

9.1. This website is governed by the legislation exclusively applicable in Spain and in an area comprising the European Union, and both national and foreign subjects who use this Website are subject to it.