Oxygen Travel Support and 24/7 Emergency Assistance

OxygenWorldwide provides 24/7 multilingual support and emergency assistance for people travelling with medical oxygen. From refills and repairs to hotel coordination and doctor referrals, the team ensures reliable, safe travel anywhere in the world.

Travelling with oxygen should never feel uncertain. Yet anyone who depends on it knows that questions arise the moment you start planning a trip.

What if there’s a delay? What if the equipment stops working? Who do you call if something feels wrong?

That’s where OxygenWorldwide comes in. Since 1993, we’ve helped travellers move freely and confidently by offering dedicated, round-the-clock support wherever they go. Whether you’re taking a short break, spending a winter abroad, or cruising between countries, our multilingual team is ready to help, day or night.

Every OxygenWorldwide customer receives access to our 24/7 multilingual emergency line. One number connects you directly to our experienced support team, who will talk you through any problem calmly, coordinate repairs or replacements, and stay with you until it’s solved. You’ll never be left wondering what to do next.

Why Reliable Oxygen Support Matters When You Travel

Travelling with oxygen isn’t just about getting the oxygen to your destination. Every country has their own standards, local suppliers, and power systems. The airlines, cruise companies, and hotels all handle oxygen in their different ways. These small differences can feel daunting, especially when your health depends on stability.

That’s why reliable support is absolutely essential. It’s not only about fixing problems; it’s about peace of mind. When something unexpected happens, a delayed flight, a missing cylinder, a faulty plug adapter, you want a team that knows how to act fast, across languages and borders.

OxygenWorldwide’s service takes away the stress – you have a team looking after you. We partner with trusted local suppliers in more than 120 countries, coordinate directly with hotels and hospitals, and communicate in your language. It’s a safety net that lets you focus on what matters most: enjoying your time away.

How Our 24/7 Support Works in Practice

Here’s what happens behind the scenes when you call our emergency number.

1. Immediate human response. You speak to one of our multilingual team members—no automated systems.
2. Situation check. We listen carefully, confirm your location, and identify the type of oxygen or equipment involved.
3. First-line troubleshooting. If it’s a minor issue (like tubing or flow settings), we often solve it together by phone.
4. Local coordination. If a technician or refill is needed, we contact our nearest partner and arrange an on-site visit.
5. Follow-up. Once resolved, we check back to make sure everything’s running smoothly.

Our goal is simple: to keep your oxygen flowing and your travel plans uninterrupted.

Common Questions About Oxygen Travel Support

What languages does your support team speak?
Our team speaks English, French, German, Dutch, and Spanish. No translation apps needed—just call us and we’ll talk to you directly.

Can I get a user manual in my language?
Yes. We can email a digital manual for your oxygen device in your preferred language.

I brought my own concentrator and it’s defective. Can you repair it?
We can’t repair equipment not rented through us, but we can arrange a replacement concentrator quickly so you’re never left without oxygen.

My oxygen supply is running low. How do I request a refill?
Call our emergency number. Please contact us at least two days before your supply runs out so we can plan delivery smoothly.

There’s a problem with my concentrator—can you help?
Absolutely. We provide full 24/7 support for any oxygen we’ve supplied. Our team will troubleshoot by phone or send a technician to repair or replace it.

How quickly do you respond to emergencies?
Most problems are solved immediately over the phone. If a technician visit is required, we usually resolve it the same day whenever possible.

I arrived early and the oxygen isn’t there yet. What should I do?
Call us. We’ll check with our logistics partner and give you an exact delivery time.

Can I request a longer tube for my concentrator?
Yes, just let us know. We’ll provide one as soon as possible, although in very hot weather longer tubing can occasionally cause condensation.

What should I do during a power outage?
Use your backup cylinder while power is out, then call us. If you don’t have a backup or it’s running low, we’ll arrange one right away.

My oxygen tank seems to be leaking. Can it be replaced?
Yes. Contact our emergency number and we’ll send a technician to replace it safely.

I’m changing hotels. How do I move my oxygen?
Call as soon as possible and we’ll organise delivery to your new accommodation.

I need to see a doctor while abroad. Can you help?
If your accommodation has a reception, ask them first. If not—or if language is a problem—call us and we’ll help you reach a doctor quickly.

Always Here, Wherever You Travel

Since 1993, OxygenWorldwide has supported travellers who rely on oxygen in over 120 countries.

Our multilingual staff, strong partner network, and practical experience mean you can travel with confidence.

We don’t just deliver oxygen – we deliver peace of mind.

Fill in the travel form and let us take care of the rest. Wherever you go, we go with you.